JONNY VAN LUVEN
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Senior UX Researcher and Human Factors Engineer

​M.S. Human Factors Psychology
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About Me

I am a graduate from Cal State University Long Beach with an M.S. in Human Factors Psychology. My recent professional experience include Senior UX Researcher for ADP, Human Factors Engineer for Pacific Science and Engineering Group, Simulation Manager for the Center for Human Factors in Advanced Aeronautics Technologies (CHAAT), and Accessibility Specialist and Trainer for the Center for Usability in Design and Accessibility (CUDA).

M.S. Human Factors Psychology

Through CSULB's ​M.S. Psychology, Option in Human Factors program, I learned how to apply knowledge of human behavior and capabilities to design safer and easier to use products, equipment, and systems. I sought out extracurricular experience in usability, accessibility, and human factors in aeronautics. 

​Thesis: Does Customization Improve the Reading Experience of Younger and Older Adults?

Senior UX Researcher
ADP

I work to improve the user experience of multiple tax credit and ACA compliance products by gathering feedback from users throughout the product design lifecycle. Feedback is gathered via moderated and unmoderated remote research sessions and findings are analyzed and presented to the project team and stakeholders as facts, insights, and recommendations based on the Atomic Research model.

Human Factors Engineer
Pacific Science and Engineering Group

I worked with a team to plan and conduct user assessments, user working groups, and field observations to gather quantitative and qualitative data regarding the efficacy of their software capabilities. After gaining insight on user needs, use cases, and software limitations, I either make recommendations for design improvements or help to design an entirely new system.

Please contact me at [email protected] for more information about me or my research experience.
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